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DePaul Apple Support

Information Services recently sent out this update for Apple users at DePaul:

Under the Apple Self-Service Program, an upgraded level of Apple hardware support is now available to staff and faculty with DePaul-owned Apple computers that have a current AppleCare warranty agreement and run an OS X operating system. Information Services technicians are now able to provide onsite support for hardware issues that would have previously required an Apple store visit.

Highlights of the program include:

  • Onsite Apple-certified diagnostic testing and troubleshooting for OS X devices
  • Support for any Desktop or Laptop under a current AppleCare warranty agreement with an OS X operating system
  • Faster repair/replacement service on defective original hardware
  • Replacement of faulty Hard Drives, Memory, Keyboards, Trackpads, Mice, Displays, and more

At this particular time iOS devices are not supported.

No special action is required on your part to utilize this program - any Apple hardware that meets the criteria above will automatically be covered.

Tech Tuesday: i>clickers in the classroom


Tomorrow's Tech Tuesday focuses on i>Clickers

The i>Clicker is a student response system, which can be used to involve students in class activities, assess student learning, or register votes in a departmental meeting. DePaul has used and supported i>Clickers for many years, but you may not be aware of the significant changes and improvements. The new i>Clicker system supports both traditional remotes as well as smartphone clickers.

Glenn Garrett (i>Clicker Specialist from Macmillan Science and Education) will demonstrate how easy it is to use clickers in the classroom, as well as exciting changes in the near future.
If you would like to attend, please RSVP here:

Date: Tuesday February 24th
Time: 10-11 a.m.
Location: Executive boardroom DPC 5800 (5th floor of the DePaul Center)

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