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Welcome Back Faculty!

Welcome back College of Business faculty!

I hope you had a pleasant and relaxing break.

Here are some answers to some common questions. I hope this helps, as I know this will be a busy week for us all.

I need technical support – who do I contact?
You can email

Online resources can be found at:

My students need technical support – who should they contact?
Students with technical issues should be directed to the helpdesk:

How do I activate my D2L course?

  • Go
  • Your inactive courses will be branded INACTIVE on the course image.
  • Hover your mouse pointer over the course image on the D2L homepage and click on the three dots that appear on the top right of the course image.
  • Click on Course Offering Information.
  • On the Course Offering Information page check Course is Active.
  • Click Save at the bottom. Your course is now activated. Students will see your course listed in their My Courses widget when they log in to D2L.

How do I email my students via D2L?

  • Click Classlist in your course navigation bar. The Classlist page will open; it displays a list of the students in your course.
  • Click the Email Classlist button at the top of the page.
  • Click on the Students tab. A page will open that displays a list of students who will receive the email.
  • Click the Send Email button at the bottom of the page. A new window will open with the email addresses of all of your students listed in the BCC field, a blank subject line, and a text-editing area.
  • Enter your subject and message in the appropriate fields.
  • Click the Upload button if you want to add an attachment to your email, and locate the file on your computer (optional).
  • Click the Send button in the upper-left corner of the page when you are done composing your email.

How do I copy content from a previous D2L course?
There are two ways you can copy content from a previous D2L course into an upcoming course:

  • Manually. Full instructions can be found here.
  • Request that FITS makes the copy for you. This course copy will typically take two business days. The process to follow is:
    • Go here.
    • Click on Copy Course Content.
    • On the next page, enter your Campus Connection Username and Password, then click on Login.
    • Select the course you want to Copy From.
    • Select the course you want to Copy Into.
    • Click on Submit.
    • On the next page, verify that the information you have provided is correct, and then click on Submit.

How do I merge two D2L courses?
You may find it easier to merge D2L courses if teaching multiple sections of the same course. This means you only have to use one course to teach multiple sections. The process to follow is:

  • In your D2L course, click on Edit Course and select D2L Request Forms.
  • Click on Combine Course.
  • Choose your Primary Course.
  • Select the To be combined courses.
  • Click on Submit.
  • Click on Submit.

Where do I get training on how to use D2L?
There are multiple ways that you can get training on how to use D2L effectively:

D2L Essentials
CTL offers a self-paced online workshop that covers the basics of D2L. For more information and to register, please visit here.

Individual Appointments
You can meet virtually with a FITS consultant who will work with you one-on-one. You can schedule here.

D2L Guides
The Teaching Commons has extensive videos and teaching guides that you can explore here.

DOTS Materials
You can access the materials by making a request here.

I need help creating my online exams. What do I do?
Instructions on how to create D2L quizzes are here.

On that page, you will see links to:

  • Quiz creation request form
  • Meet with FITS staff

Is the Mini-Studio available?
The Mini-Studio is not available at this time. However, you can work with our video producer remotely:

  • Theophilus Jamal

My home internet connection is slow. What should I do?
Your WiFi may be at fault. WiFi is a shared medium, and interference from your neighbors’ networks, electrical devices, etc. will result in network congestion. Using a wired ethernet connection from your router to your computer will improve your experience.

Is Zoom running properly? How do I check?
You can check the status of Zoom by visiting:

Is Panopto running properly? How do I check?
You can check the status of Panopto by visiting:

I want my student to create a video. Are there instructions?
Student instructions can be found here.

I am recording videos to the Cloud with Zoom. How long will they be available?
120 days. After 120 days they will be automatically deleted. You can download your videos from Zoom and upload to Panopto and D2L.

I am teaching an Online Hybrid course. Do I need to record my live sessions?
No – recording is at your discretion. Recording is generally preferable but may not be appropriate from some courses. However, please tell students in advance what your process is.

Do we need student permission to record a Zoom session in which students participate?
No. However, it is always good practice to inform students. You only need permission if you are sharing the video outside of class.

I have questions about BluSky/BlueKey. Who do I contact?
You can email

Instructions and documentation can be found at:

I want to use a Zoom+ or Trimodal classroom. Who do I contact?
Academic Space & Scheduling has devised a form in 25Live (go to or

The Trimodal rooms are:

  • Daley 402
  • DPC 5901 (For College of Business use only)
  • Lewis 1405
  • Lewis 1406
  • Lewis 1407
  • O'Malley 343
  • O'Malley 344

Any other resources to share?
Yes – I have video recordings and resources from recent Tech Tuesdays sessions here:

All the best for a productive and rewarding quarter. I hope the information here helps.
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