You are at:

Important Update For Mac OS X Sierra Panopto Users

MR-Sierra-Workaround-Screenshot-edit


DePaul recently received this message from Panopto:

We wanted to let you know about a bug in Panopto for Mac that occurs on macOS Sierra (version 10.12). Specifically, when users hide or minimize Panopto for Mac during a screen recording on macOS Sierra, Panopto stops recording the screen.

What is the impact?
Panopto will not record the screen while minimized or hidden on macOS Sierra.

Are users running earlier versions of OS X affected?
No. Users running Panopto for Mac on OS X 10.11 and earlier are not affected.

How do I resolve this issue?
Download and install the latest version of Panopto for Mac.

Note: This version of Panopto for Mac does not display a live screen preview for macOS Sierra users, but the screen will be recorded (see image below). We are working with Apple on a change to restore live screen preview during screen capture recording.

blog comments powered by Disqus
 You are at: