PPT Slide
Change conditions Constant/unforecastable changes in product market demand and process technology
Strategy Production of unique or novel product or process
Key organization tool Specialization of creative or high craft skills
Workflows Independent work
Employee roles Professionals and craftspeople
Control system System decentralized to specialized individuals and groups
I/T alignment Development and distribution of customized systems
Critical synergy Mass production form supplied with new processes; operates in market niches too dynamic or small for mass production; sometimes incorporated into single corporate entity with multiproduct mass-production forms
Figure 3 Product-process change matrix