Encountering a wacky problem with Microsoft Entourage this week.... I don't see any new e-mail in my inbox. Anything that arrived after Tuesday 19th January is hidden from me. The weird thing is that I can access these recent messages through webmail (or by logging on to a Windows PC and using Outlook).
Have applied Microsoft and Apple updates, cleared directories, checked settings, etc. All to no avail.
Hoping to find a solution soon. Having to use webmail is particularly irksome. Labels: Entourage, Outlook, problem |
Comments on "Problems with Entourage (where is my e-mail?)"
Nadyne Richmond at Microsoft (https://blogs.msdn.com/nadyne/) kindly tweeted the solution. Which was to empty my Inbox cache, ctrl-click on my inbox, select "folder properties", then click the "empty" button. This forced Entourage to re-download everything from the server. Thanks Nadyne!
The same thing happened to me, James, earlier this week -- same outcome -- so maybe it was a systemwide thing?
Best,
Michael