Jill R. Kickul, Ph.D.

DePaul University

Department of Management

1 E. Jackson Boulevard

Chicago, Illinois 60604

 
(312) 362-6786

Email: jkickul@depaul.edu

 
 
 
 
 


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PROFESSIONAL EXPERIENCE
 

TEACHING:

 

DePaul University, Department of Management    1998 to Present

 

Entrepreneurship Strategy.  Directed and monitored students’ progress and performance in consultation projects with small business owners.  Students assist entrepreneurs in the field in developing business plans, feasibility analyses, and marketing plans.  Students receive valuable experience working with owners in solving and giving recommendations to real entrepreneurial challenges, problems, and issues.  

 

Entrepreneurship and New Venture Management.  Guided graduate students in the creation and development of business plans.  Students identify and evaluate opportunities and gather information required to convert those opportunities into businesses.  A final plan is presented to and reviewed by a team of outside professionals. 

 

Strategic Analysis for Competing Globally and Management Strategy. Directed students in their performance of a business policy simulation called Capstone.  Student teams translate their strategic plans into functional objectives given the competition and information communicated to them within the industry. 

 

Creativity in Business.  Utilized experiential learning exercises that are designed to foster a student's creative problem solving skills.  Students investigate the creative process in a variety of organizational settings through group and individual exercises, simulations, and cases.

  

HONORS/AWARDS:

 

2001 Cason Hall & Company Publishers Best Paper Award.  Title:  Psychological Contracts in the 21st Century:  An Examination of What Employees Value Most and How Well Organizations are Responding to These Expectations.

 

2000 Management Department Teaching Innovation and Assessment Award. Title: Stimulating Collaboration Among Current and Future Entrepreneurs: New Innovations and Assessment Tools for the Classroom.

 

Best Paper Award at the Midwest Division of the Academy of Management 42nd Annual Meeting, Lincoln, NE.   Paper: Retaliation in the workplace: Do psychological contract breach and organizational injustices predict anticitizenship behavior?  April, 1999.

 

Honorable Mention: Innovation in Entrepreneurship Pedagogy Award, Academy of Management Entrepreneurship Division and McGraw Hill Irwin.  Proposal: Harnessing Entrepreneurial Potential Through Technological Innovations: Stimulating Collaboration Among Current and Future Entrepreneurs, August 1999.

 

PUBLICATIONS:

 

Kickul, J. & Gundry, L. (2002).  Prospecting for Strategic Advantage: The Proactive Entrepreneurial Personality and Small Firm Innovation.  Journal of Small Business Management, 40 (2), 85-97.

 

Kickul, J., & Gundry, L.K. (2001).  Breaking Through Boundaries for Organizational Innovation: New Managerial Roles and Practices in E-Commerce Firms.  Journal of Management, 27, 347-361.

 

Kickul, J. (2001). Promises Made, Promises Broken:  An Exploration of Small Business Attraction and Retention Practices.  Journal of Small Business Management, 39(4), 320-335.  

 

Lester, S., Kickul, J., & Finkl, J.  (2002). Promise Breaking During Radical Organizational Change: Do Justice Interventions Make a Difference?  Journal of Organizational Behavior, 23, 469-488.

 

Gundry, L., & Kickul, J.  (2002).  Beyond the Boundaryless Organization: The Value of E-Commerce Technologies in Entrepreneurship Behavior, in Technological Entrepreneurship, Phillip Phan (ed), part of Research in Entrepreneurship and Management, John Butler (series ed), IAP Press: New York, NY.

 

Lester, S., Kickul, J., Bergmann, T., De Meuse, K.  (2002).  The Effects of Organizational Resizing on the Nature of the Psychological Contract and Employee Perceptions of Contract Fulfillment (In De Meuse, K., and Marks, M.L. Re-sizing the Organization : Managing Layoffs, Divestitures, and Closings : Maximizing Gain While Minimizing Pain). Jossey-Bass Publishers.

 

Kickul, J., Belgio, E., & Hanna, T.  (In Press).  Allocating Resources for New Technology within Entrepreneurial Firms: The Role of Personal and Organizational Barriers.  The International Journal of Entrepreneurship and Innovation.

 

Gundry, L., & Kickul, J. (In Press). E-Commerce Entrepreneurship: Emerging Practices, Key Challenges, and Future Directions. CEAE Coleman Foundation.

 

Kickul, J., & Walters, J. (In Press). Recognizing new opportunities and innovations: The role of strategic orientation and proactivity in Internet Firms. International Journal of Entrepreneurial Behaviour & Research.

 

Kickul, J., & Liao-Troth, M. (In Press). Making sense of the meaning behind the message: Climate perceptions and the psychological contract.  Mid-American Journal of Business.

 

Kickul, J., Neuman, G., & Parker, C. & Finkl. J.  (In Press).  Settling the Score: Do Psychological Contract Breach and Organizational Injustices Predict Anticitizenship Behavior?  Employee Responsibilities and Rights Journal.

 

Posig, M., & Kickul, J.  (In Press).   Extending our understanding of burnout: Test of an integrated model in non-service occupations.  Journal of Occupational Health Psychology.

 

Lester, S., & Kickul, J.  (2001).  Psychological Contracts in the 21st Century:  An Examination of What Employees Value Most and How Well Organizations are Responding to These Expectations.  Human Resource Planning, 24(1), 10-21.

 

Kickul, J., & Lester, S.  (2001).  Broken Promises: Equity Sensitivity as a Moderator Between Psychological Contract Breach and Employee Attitudes and Behavior.  Journal of Business and Psychology, 16(4), 191-217.

 

Kickul, J., & Kickul, G.  (2001).  Implementing E-Learning Innovations and Technologies: Test of an Integrated Model within a University Setting.  Business, Education, & Technology Journal, Spring, 7-14.

 

Kickul, J., & Gundry, L.K.  (2000).  Pursuing Technological Innovation: The Role of Entrepreneurial Posture.  Frontiers of Entrepreneurship Research, 200-210.

 

Kickul, J. & Zaper, J.  (2000).  Untying the Knot: Do Personal and Organizational Determinants Influence Entrepreneurial Intentions?  Journal of Small Business and Entrepreneurship, 57-77.

 

Kickul, J., & Gundry, L.K. (2000). Transforming the Entrepreneurial Landscape: Strategic Innovations in Internet Firms.  New England Journal of Entrepreneurship, Spring, 23-31.

 

Kickul, J. & Posig, M.  (2001).  Supervisory Emotional Support and Burnout:

An Explanation of Reverse Buffering Effects.  Journal of Management Issues 13(3), 328-344 .
 

Kickul, J. (2001). When Organizations Break Their Promises: Employee Reactions to Unfair Processes and Treatment.  Journal of Business Ethics, 29, 289-307.

 

Kickul, J., & Neuman, G.  (1999).  Emergent Leadership Behaviors: The Function of Personality and Cognitive Ability in Determining Teamwork Performance and KSAs.  Journal of Business and Psychology, 15(1), 27-51.
 

 Neuman, G., & Kickul, J.  (1998).  Organizational citizenship behaviors: Achievement orientation and personality.  Journal of Business and Psychology, 13(2), 263-279.

 

 Gundry, L., & Kickul, J.  (1996).  Flights of imagination: Fostering creativity through experiential learning.  Simulation and Gaming, 27(3), 334-349.

 

 Gundry, L., Prather, C., & Kickul, J.  (1994).  Building the creative organization.  Organizational Dynamics, Spring, 22-37.  (Reprinted in Bohl, D. (eds.), The Creative Edge: How Companies Support Creativity and Innovation.  (pp. 7-22).  New York: Sage Publications).

 

MANUSCRIPTS UNDER REVIEW:

 

Kickul, J., Belgio, E., & Hanna, T.  (2002).  Emerging with Allies: The Creation of Inter-firm Relationships for Strategic and Operational Competitiveness.  Manuscript submitted to the Journal of Small Business Management.

 

Lester, S., & Kickul, J.  (2002).  Prospecting for Dynamic Times: The relevance of human resource management and the Psychological contract.  Manuscript (revise and resubmit) to the Journal of Organizational Change Management.

 

Kickul, G., Kickul, J., & Belgio, E.  (2002).  E-learning challenges and processes:

understanding the role of student self-efficacy and learning goal orientation.  Manuscript (revise and resubmit) to the Journal of Management Education.
 

Lester, S., Bergmann, T. & Kickul, J.  (2002).  Perceptions of the Employee-Employer Exchange:  The Role of Social Accounts and Attributions for Psychological Contract Breach.  Manuscript submitted to Journal of Organizational Behavior.

 

Posig, M., & Kickul, J.  (2002).  Supportive supervisors and organizations can make a difference.  Manuscript submitted to Work and Occupations.

 

MANUSCRIPTS IN PREPARATION:

 

Welsch, H.P, Kickul, J., & Gundry, L.K.  (2002).   Antecedents of Technological Change:The Influence of Entrepreneurial Motivation and Strategic Intention.  Manuscript in preparation.

 

 Kickul, J., Neuman, G., & Parker, C.  (2002).  The interactive effects of psychological contract breach and procedural and interactional injustice in explaining employee behaviors and attitudes.  Manuscript in preparation.

 

 Kickul, J., Parker, C., & Young, S.  (2002).  Individual antecedents as predictors of the psychological contract.  Manuscript in preparation.

 

Liao-Troth, M., Kickul, J., & Gilliland, S.  (2002).  Differentiating Between Psychological Contract Obligations and Normative Expectations.  Manuscript in preparation.

 

Posig, M., & Kickul, J.  (2002).  Unsupportive organizational culture and emotional exhaustion: The mediating effects of work-to-family conflict.  Manuscript in preparation.

 

CONFERENCE PRESENTATIONS AND PROCEEDINGS:

 

Kickul, J., & Selden, J.  (2002).  From Captivation to Execution: The Link Between E-Business Technology and Customer Relationship Management.  Manuscript presented at 2002 Babson College-Kauffman Foundation Entrepreneurship Research Conference.  

 

Kickul, J., Belgio, E., & Hanna, T.  (2002).  Emerging with Allies:

The Creation of Inter-firm Relationships for Strategic and Operational Competitiveness.  
Manuscript presented at 2002 Babson College-Kauffman Foundation Entrepreneurship Research Conference.
 

Kickul, G., Kickul, J., & Belgio, E.  (2002).  E-learning challenges and processes:

understanding the role of student self-efficacy and learning goal orientation.  Manuscript presented at the 2002 British Academy of Management Conference.
CONFERENCE PRESENTATIONS AND PROCEEDINGS (CONTINUED):
 

Kickul, J., Gundry, L., Hanna, T.  (2001).  New Venture Growth in the Electronic Age: The Strategic Orientation of Internet Entrepreneurs.  Manuscript presented at 2001 Babson College-Kauffman Foundation Entrepreneurship Research Conference.

 

Kickul, J., Sandercock, P., Finkl, J., & Selden, J.  (2001).  When push comes to shove: The role of business criticality and innovation on e-commerce strategic orientation and initiatives.  Manuscript presented at 17th Annual National Conference of the United States Association for Small Business and Entrepreneurship Conference.

 

Kickul, J., Lester, S., & Finkl, J.  (2001).  Mitigating the Effects of Psychological Contract Breach: The Role of Procedural and Interactional Justice.  Manuscript presented at the Academy of Management Conference.  

 

Kickul, J., & Kickul, G.  (2001).  Implementing E-Learning Innovations and Technologies: Test of an Integrated Model within a University Setting.  Manuscript presented at the Academy of Management Conference.  

 

Kickul, J., & Lester, S.  (2001).  Psychological Contracts in the 21st Century:  An Examination of What Employees Value Most and How Well Organizations are Responding to These Expectations.  Proceedings of the 44rd Annual Meeting of the Midwest Academy of Management Conference  (2001 Cason Hall & Company Publishers Best Paper Award).

 

Lester, S., & Kickul, J.  (2001).  Has my Organization Betrayed Me?: A Cognitive Processing Model of Perceived Violations of Fairness.  Proceedings of Southern Management Association Conference.

 

Cook, L., Kickul, J., & Verma, R.  (2001).  Validating the Linkages Between Quality System, Service Quality and Performance Excellence:  A Test of An Integrated Model.  Manuscript presented at Decision Sciences Conference.

 

Cook, L., & Kickul, J.  (2001).  Promises, Promises: An Examination of Service Quality Imperatives and the Psychological Contract.  Manuscript presented at Decision Sciences Conference.

 

Kickul, J., & Gundry, L.K.  (2000).  Pursuing Technological Innovation: The Role of Entrepreneurial Posture. Manuscript presented at 2000 Babson College-Kauffman Foundation Entrepreneurship Research Conference.

 

Kickul, J., & Gundry, L.K.  (2000). “Netpreneurship.Com:” Strategic Transformation and Innovation in Internet Firms.  Proceedings of United States Association for Small Business and Entrepreneurship Conference.

 

Welsch, H.P, Kickul, J., & Gundry, L.K.  (2000).   Antecedents of Technological Change: The Influence of Entrepreneurial Motivation and Strategic Intention.  Manuscript presented at 2000 Babson College-Kauffman Foundation Entrepreneurship Research Conference.

 

Liao-Troth, M., Kickul, J., & Gilliland, S.  (2000).  Differentiating Between Psychological Contract Obligations and Normative Expectations.  Manuscript presented at the Annual Conference of the Society for Industrial and Organizational Psychology.

 

Lester, S., & Kickul, J.  (2000).  Prospector Strategy and its Outcomes: The Mediating Role of Psychological Contract Breach.  Manuscript presented at the Academy of Management Conference.

 

Kickul, J., & Lester, S.  (2000).  Broken Promises: Equity Sensitivity as a Moderator Between Psychological Contract Breach and Employee Attitudes and Behavior.  Proceedings of the 43rd Annual Meeting of the Midwest Academy of Management Conference.

 

Kickul, J., & Liao-Troth, M.  (2000).  The Meaning Behind the Message: How Employees’ Motives and Perceptions Influence Their Interpretation of the Psychological Contract.  Proceedings of the 43rd Annual Meeting of the Midwest Academy of Management Conference.

 

Posig, M., & Kickul, J.  (2000).   Extending our understanding of burnout: Test of an integrated model in non-service occupations.  Proceedings of the Midwest Division of the Academy of Management 43nd Annual Meeting.

 

Kickul, J., Neuman, G., & Parker, C.  (1999).  Retaliation in the workplace: Do psychological contract breach and organizational injustices predict anticitizenship behavior?  

Best Paper Award (in proceedings) at the Midwest Division of the Academy of Management 42nd Annual Meeting.
 

Kickul, J., Neuman, G., & Parker, C.  (1999).  Broken Promises: Consequences of Psychological Contract Breach and Organizational Injustices.  Manuscript presented at the Annual Conference of the Society for Industrial and Organizational Psychology.

 

Kickul, J., & Zaper, J.  (1999).  Untying the Knot: Do Personal and Organizational Determinants Influence entrepreneurial intentions?  Proceedings of the United States Association for Small Business and Entrepreneurship Conference, San Diego. 

 

Kickul, J., & Posig, M.  (1999).  To support or not to support?: That is the supervisory question. Proceedings of the Midwest Division of the Academy of Management 42nd Annual Meeting.

 

 Posig, M., & Kickul, J.  (1998).  Work-family conflict and emotional exhaustion: Individual-level and organizational-level support can make a difference.  Proceedings of the Institute for Behavioral and Applied Management Conference, Orlando.

 

Kickul, J., & Neuman, G.  (1997, August).  Emergent leadership: The function of personality and cognitive ability in determining teamwork performance, KSAs, and satisfaction.  Paper presented at the Annual Meeting of the American Psychological Association, Chicago.

 

Welsch, H., & Kickul, J.  (1997, June).  Successful Entrepreneurship Careers in the Creative Arts.  Proceedings of the IntEnt '87 Conference, Monterey.

 

 Neuman, G., Christiansen, N., Wagner, S., & Kickul, J.  (1997, April). Understanding Team Effectiveness.  Paper presented at the 12th Annual Conference of the Society for Industrial and Organizational Psychology, St. Louis.

 

 Altmann, R., Reither, A., Young, S., Kickul, J., & Neuman, G.  (1996, May).  A meta-analysis of the relationship between psychological climate and job performance.  Paper presented at the Annual Meeting of the Midwest Psychological Association, Chicago.

 

 Kaplan, M., & Kickul, J.  (1996, May).  Relationship between early versus initial votes and jury deliberation style.  Paper presented at the Annual Meeting of the Midwest Psychological Association, Chicago.

 

 Kaplan, M., Kickul, J., & Reither, A.  (1996, May).  Mood and extent of processing plot and visual information about movies.  Paper presented at the Annual Meeting of the Midwest Psychological Association, Chicago.

 

 Neuman, G., & Kickul, J.  (1996, April).  Personality & OCBs: The mediating role of the covenantal relationship.  Paper presented at the 11th Annual Conference of the Society for Industrial and Organizational Psychology, San Diego.

 

 Neuman, G., & Kickul, J.  (1996, April).  The mediating role of the covenantal relationship in predicting organizational citizenship behaviors.  Proceedings of the Midwest Academy of Management Meetings, South Bend.

 

 Kickul, J., & Kickul, G.  (1996, March).  The function of work values and interpersonal orientation in predicting teamwork KSAs.  Proceedings of the Midwest Business Administration Association (Human Resources/Industrial Relations Division), Chicago.

 

 Kaplan, M., & Kickul, J.  (1996, February).  Timing of first ballot, jury deliberation style, and vote changes.  Paper presented at the Annual Meeting of the American Psychology-Law Society, Hilton Head.

 

 Welsch, H., & Kickul, J.  (1996, January).  The overlooked orphan: New markets in entrepreneurship education.  Proceedings of the Project for Excellence in Entrepreneurship Education, Atlanta.

 

 Welsch, H., Kickul, J., Christy, R., & Platus, L.  (1996, January).  Entrepreneurship in the Arts: Self-employment in the creative professions.  Symposium presented at the United States Small Business and Entrepreneurship Conference, Atlanta.

 

 Kaplan, M., & Kickul, J.  (1995, October).  Heuristics and systematic processing: The effect of mood on judging popular film.  Paper presented at the Society for Experimental Social Psychology, Washington, D.C.

 

 Kaplan, M., & Kickul, J.  (1995, June).  Group decisions: Member interactive goals, topic objectivity, and vote timing.  Paper presented at the 18th International Nagshead Conference on Groups, Networks, and Organizations, Nagshead.

 

 Kickul, G. & Kickul, J.  (1995, April).  Use of multimedia software in management courses.  Paper presented at the MED, the Entrepreneurship, and the Operations Management Divisions of the Academy of Management Conference, Chicago.

 

 Gundry, L., & Kickul, J.  (1995, April).  Creativity training in management training.  Paper presented at the MED, the Entrepreneurship, and the Operations Management Divisions of the Academy of Management Conference, Chicago. 

 

 Kickul, J. & Kickul, G.  (1995, March).  Facilitating HRM comprehension through experiential learning.  Proceedings of the Midwest Business Administration Association (Human Resources/Industrial Relations Division), Chicago.

 

 Gundry, L., & Kickul, J.  (1993, April).  Flights of imagination: Creativity training in management education.  Proceedings of the Midwest Academy of Management Meetings, Indianapolis.

 

CONSULTING AND OTHER EXPERIENCE:

 

Consultant, Small Business Development     1995 to Present

 Assisted over 100 small business owners in the development of business plans, feasibility and competitor analyses, and marketing plans.  Worked directly with entrepreneurs in formulating and coordinating strategic goals and activities throughout the various stages of their firms’ growth. 
 

Consultant, Seismic Structural Design Associates, Incorporated     1995 to Present

 Assisted in the presentation of the firm’s building design to hospitals and government agencies.  Assisted the owners in marketing this process that is used to strengthen a building’s ability to resist damage during an earthquake.
 

Consultant, Commonwealth Edison      1997 to 1998

 Developed training materials and programs on communication, team building, and leadership strategies.  Facilitated and taught courses in these areas in order to meet Commonwealth Edison's corporate development objectives.
 

Co-owner, JJK Educational Software Services     1992 to 1998

 Co-owner of an educational software service company that develops computer programs for educational use.  Software programs consist of testing systems and multi-media workbooks for management and human resource management students. 
 

EDUCATION:

 

Northern Illinois University, Ph.D., Industrial/Organizational Psychology 1998

Northern Illinois University, M.A., Industrial/Organizational Psychology  1996
DePaul University, M.B.A., Graduated with Distinction  1993
College of St. Francis, B.B.A. in Management, Magna Cum Laude 1991
 

PROFESSIONAL AFFILIATIONS:

 

Academy of Management Teaching Committee Chair, Entrepreneurship Division

United States Association for Small Business and Entrepreneurship 
Advisory Board of the Annual Editions Entrepreneurship 99/00, 00/01, Irwin-McGraw Hill
Midwest Academy of Management: Board Member and Track Chair
Society for Industrial and Organizational Psychology 
American Psychological Association 
  
 
References
 

Lisa K. Gundry

DePaul University
Department of Management
1 E. Jackson Blvd.
Chicago, IL  60604
(312) 362-8075
Email address: lgundry@depaul.edu
 

Scott W. Lester

University of Wisconsin – Eau Claire
Department of Management & Marketing
Eau Claire, Wisconsin  54702-4004
(715) 836-5159
Email address: lestersw@uwec.edu
 

Margaret Posig

DePaul University 
Department of Management
1 East Jackson Boulevard
Chicago, Illinois, USA  60604-2287
312/362-8422
Email address: mposig@depaul.edu
 

Matthew A. Liao-Troth

Western Washington University
College of Business & Economics, Management Department
516 High Street, Mail Stop 9075, Bellingham, WA 98225
Department Office: (360) 650-2902
Email address: Matthew.Liao-Troth@wwu.edu