Review Sheet of Lecture Material
Midterm Exam
Modeling Communication
Basic Components - people, message, channel/medium, noise, feedback, context/setting
Relationship among components - linear view, interactive view, transactional view
Communication Principles - intentionally, we cannot "not" communicate,
irreversibility, unrepeatable.
Common Misconceptions - meanings are NOT in words, more is not necessarily better,
communication will not solve all problems, communication is not a natural ability.
Interpersonal Communication - uniqueness, irreplaceability, interdependence,
disclosure, intrinsic rewards, scarcity
Types of Information Involved in Communication - content dimension, relational dimension (control, affinity,
respect)
Metacommunication
Communication Competence
Characteristics that Allow People to Communicate Competently - knowledge, possess
ability to choose, skill at performing behavior, empathy/perspective taking, cognitive
complexity, self-monitoring, commitment to the relationship
Attachment Styles Different types of styles (secure, fearful, preoccupied,
dismissing).
Self Concept - definitions of the self concept, how self-concept develops,
self-fulfilling prophecies, mental barriers to developing a healthy self-concept,
ways of changing the self-concept
Perception Process - selective observation (motivation, interest, past experiences,
expectations), we impose organizational structure (perceptual accentuation, OHE, corfing,
birging, punctuation, interpreting ambiguous behavior to fit beliefs,
perceptual grouping, discounting evidence, considering oneself the
exception to the rule, false consensus effect, false uniqueness effect, illusion of
control, hindsight bias, self-righteous bias, attribution theory -- self-serving bias;
stereotyping, impression formation, contrast effects), errors in Process (premature
closure, process is private.), benefits
and disadvantages of perceptual biases
Emotions - emotional components, types of emotions, model of emotional reactions,
reasons why we don't express emotions, reasons for expressing emotions, guidelines for
expressing emotions, guidelines for listening to others express emotions, emotionally
difficult communication patterns (double binds, social predicaments, communication
spirals)
Verbal Communication - digital code vs. analogic code, three functions of
language
Language in Impression Formation - how language variations (i.e.,
rate, pitch, etc.) impact impressions we form.
Lexical Diversity -
TTR, antecedents of, consequences of (research findings).
Powerful vs. Powerless Speech - consequences of using powerful or powerless speech
(research findings)
Verbal Immediacy
research findings.
Competent Conversational Behavior - Grice's conversational maxims.
Persuasion Definition, Source Characteristics (credibility, similarity, attraction).
Message Characteristics (well-supported, sidedness, fear (four things you need
to do), fitd, ditf). Theories (Cognitive Dissonance, Balance Theory, ELM)