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User Centered Design Discussion

Definitions

• The presenter is the person presenting his or her design.  The four people in the group take turns being the presenter.
   
• The users are the three other persons asking questions and offering suggestions about the design.
   

Suggested Parts of Each Presenter's Session

The users can ask questions and/or offer suggestions after each part.  Each presenter should take notes on the users suggestions.

1. The presenter explains the General Concept of the web site, including the primary users of the site.
    
2. The presenter describes the content of the home page and the links it contains to other pages.
    
3. The presenter describes the contents of each other page (other than the home page), including low fidelity prototypes if possible.   The users offer suggestions for additional content that they would like to see on each page.
    
4. The users offer suggestions for additional pages that they would like to see in the site.
    
5. The users comment on whether the description of the web pages fit in with General Concept described in 1.
    

Hats to Wear for Users

A hat is a perspective that a user assumes when offering suggestions or criticisms of a web site.

• White – facts, information, neutral.
   
• Red – pure emotion, don't rationalize, feelings.
   
• Blue – control, organizational issues.
   
• Black – negative logical, why it can't be done.
   
• Yellow – positive speculative, benefits, why it will work.
   
• Green – creative, new ideas, added value, visions.
   

Reference: Cato, User Centered Web Design, Addison-Wesley, 2001, p. 277.