Staff member answering
Time/Date
(OPTIONAL - auto stamps time, only use if answered earlier than
submitted)
OPTIONAL OPTIONAL
Client status Prospective
Student
Staff
Faculty
Alumnus
Other (vendor, employer)
  Unknown
Interaction via E-mail
Telephone
In Person
Question - if significant
Subject
        if "Other" state:
Resolution Answered fully
Referred (gave some info, suggested other office)
Transferred (simply switchboard, no info given)
Intervened (worked with other office to resolve)
Other info - if significant

View Results Here

Back to DPCL Internal Staff Home Page