FOUR FORCES CAUSING MANAGEMENT TO SERIOUSLY CONSIDER REENGINEERING HOW THEIR BUSINESS WORKS
The pressures of the 1990’s are forcing companies to focus on new competitive strategies - quality, cycle time, customer service, and niche markets.
Enough failures in the 1980’s in using IT to gain competitive advantage to force management to rethink their strategies for achieving this goal.
Companies are being forced to cut operating expenses so significantly that traditional methods no longer work.
The cost/performance of computer hardware and telecommunications has dropped so dramatically that IT has become practical for a far wider variety of uses than a few years ago.