PROCEDURE-BASED VS. GOAL-BASED INFORMATION ACTIVITIES
Procedure-Based Activities:
Tend to consist of high volumes of transaction in which each has relatively low cost or value.
Are based on well-defined procedures (or algorithms) where the outputs are well-defined too.
Are based on the handling of data.
Tend to handle fewer transactions of higher value or cost.
Are based on ill-defined processes (or heuristics) and the outputs are less defined as well.
Tend to focus on defining the problems and the end results or goals with effectiveness stressed in achieving them.
Are based on the handling of concepts.