In order to provide the best possible service to as many students as we can, our appointment policies are as follows:

• You may schedule up to 3 hours worth of appointments per week total. This can be divided into any combination of face-to-face, feedback-by-email, and IM/Webcam appointments, so long as the total does not exceed 3 hours.
• You may not schedule more than one appointment on the same day.
• If you must cancel an appointment, please use WCOnline to cancel your appointment or, if you can't get to a computer, call us (773.325.4272 or 312.362.6726). If you miss more than 2 appointments without notifying us, we will not schedule future appointments for you -- instead, you must use our services on a walk-in basis only.
• If you are more than 10 minutes late for an appointment, your slot will be given to a waiting student.
• If we must cancel your appointment, we will notify you as soon as possible, and will offer you either an alternate tutor or time slot.
• You are expected to abide by DePaul University's code of academic integrity and conduct, as outlined in the Student Handbook. You can expect the same of us.