From Lecture

* Groups vs. individuals

* Individual vs. group bases for attraction to groups

* Defining characteristics of the small group

* Hot groups

* Definition of small group

* Model of communication

* Sender, receiver and bilateral models of communication

* Sending messages effectively

* Receiving messages effectively

* Types of nonverbal communication

* Cultural characteristics affecting communication (see text also)

* The interculturally competent group member (see text also)

* Structure defined

* Norms defined

* Roles defined

* Types of roles & examples for each type

* Status defined

* Status & communication - research findings

* Types of networks - advantages & disadvantages

* Phases of group development (Fisher)

* From differentiation to group structure

* definition of conformity

* compliance vs. private acceptance

* levels of conformity

* personality variables influencing conformity

* group variables influencing conformity

* symptoms of groupthink

* ways to prevent/reduce groupthink
 
 

From Text

* types of small groups

* participant-observer perspective

* groups as systems

* communication defined

* myths about communication

* listening pitfalls & focused listening

* group culture

* structuration

* phases of development

* types of roles/functions

* communication networks

* cohesiveness & teambuilding