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Professional Experience
Columbia College Chicago,
Columbia College Chicago Library, Chicago, IL
Instructional Design Coordinator, August 2006 - Present
- Coordinate and evaluate all aspects of the Library's Instructional Program, including developing new instructional workshops and online tutorials, scheduling all workshops, supervising and providing feedback to team of instruction librarians and marketing to faculty and students.
- Participate actively in library instruction program, including designing and presenting instructional workshops.
- Explore potential of emerging technologies to improve learning outcomes and to enhance outreach and collaboration possibilities.
- Work with the College's Center for Teaching Excellence to support faculty in using technology to incorporate discipline-specific information literacy techniques into their teaching strategies and to promote the use of library online resources into the course management system (OASIS).
- Collaborate with the College's Center for Instructional Technology on best practice ways to integrate library online resources into the course management system (OASIS).
- Serve on the library's Electronic Resources Committee and contribute to the College's Information Literacy Task Force, among other library and college-wide groups.
- Serve as liaison to the College's Arts, Entertainment & Media Management department, the Writing Center and the Center for Teaching Excellence.
- Provide reference and research assistance to Columbia College Chicago students, staff and faculty in a wide range of disciplines.
DePaul University,
Loop Campus Library, Chicago, IL
Reference & Instruction Librarian, July 2003 - July 2006
- Provided general and business reference service to DePaul University community.
- Served as Finance subject bibliographer and library liaison to DePaul's Department of Finance and provided targeted outreach, including specific support to incorporate library online resources into their course management systems (Blackboard).
- Created and maintained the Finance News web log.
- Promoted and participate in library instruction program, including designing and presenting class lectures as well as providing individual research consultations.
- Served on the library's Marketing Committee and contribute to the Web and Collection Development Committees, among other library groups.
- Oversaw DePaul Center Library Reference Stacks and Database Search Room.
- Responsible for DePaul's Bloomberg terminal, including instruction and maintenance
American Library Association, Reference & User Services Association, Chicago, IL
Instructor, March 2006 - Present
- Commissioned by ALA's RUSA division to develop and teach an online, WebCT-based distance education course on business reference for librarians and other information professionals.
- Course description for Business Reference 101 available on the RUSA web site.
Metropolitan Library System (MLS),
Chicago, IL
Instructor, November 2002 - Present
- Initiated, designed and currently teach Making Sense of Business Reference and Advanced Business Reference, workshops for librarians and other information professionals.
- Link to sample course website here.
J. of Business & Finance Librarianship, Business Information Alert, Choice Magazine,
Various
Reviewer, May 2002 - Present
- Review books and databases related to business, political science and other subjects for professional journals.
Northwestern University,
Joseph Schaffner Library, Chicago, IL
Reference & Instruction Librarian, February 2002 - June 2003
- Used a variety of print and digital resources to answer reference questions for faculty and students
affiliated with the Kellogg School of Management, the School of Continuing Studies and other Northwestern programs.
- Served as library liaison to the Kellogg School of Management and designed and instructed workshops for Kellogg students in Competitive Intelligence and Company and Industry Research.
- Created library website for Kelloggs TMP program (cached version here): http://www.library.northwestern.edu/schaffner/TMP/
- Administered the LSSI-based virtual reference service for Northwestern's Chicago campus.
- Supervised library interns and other library staff.
McKinsey & Company,
North American Retail Practice, Chicago, IL
Information Specialist, April 2000 - January 2002
- Performed competitive intelligence research using a variety of both public and proprietary sources,
including numerous online databases.
- Responsible for researching, analyzing and delivering information and knowledge to global
client service teams.
- Specialized in Retail Operations issues including Supply Chain Management and Retail IT and performed complex
searches and analysis daily on a diversity of subjects.
- Collaborated with infrastructure knowledge management team to develop and maintain
library of industry-related electronic and print resources.
Chicago Public Library,
Sulzer
Regional Library, Chicago, IL
Reference Librarian, Social Sciences & History
Department, June 1999 - April 2000
- Used a variety of print and digital resources to answer reference
questions.
- Responsible for collection development in the general social
sciences.
- Supervised library volunteers.
- Developed pathfinders, reviewed web sites and assisted in
bibliographic
instruction.
Avalon Investments, Ann
Arbor, MI
Assistant Research Librarian, September 1998 - May 1999
- Used commercial and other online resources, including Dialog and
Dow Jones Interactive, to perform due diligence research on companies and markets for venture
capital firm.
- Analyzed business plans and prepared summaries used to advise investment decisions.
University
of Michigan Undergraduate Library, Ann
Arbor, MI
Bibliographic Instructor, September 1998 - December
1998
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Instructed classes on Internet searching and use of the
University's OPAC (Mirlyn).
- Designed web-based tutorials to supplement class
instruction.
Internet On The Air, Ann Arbor, MI
Research Consultant, May 1998 - September 1998
- Researched current Internet issues for local
public radio show.
- Assisted in redesign and reorganization of web site.
Electronic Access to Resources in
Libraries defunct initiative of UKOLN (a UK Library Consortium), London, England
Research Intern, Summer, 1998
- Researched and helped design web site for children (prototype
here).
- Evaluated and reported on consortium's web-based reference service (Ask A
Librarian).
University of
Michigan Graduate Library Reference Desk, Ann Arbor, MI
Reference Assistant, September 1997 - May 1998
- Provided reference and research consultation for faculty,
students and staff.
- Utilized OCLC, RLIN, LEXIS/NEXIS and other print and digital
resources.
University
of Michigan Women's Studies Library, Ann Arbor, MI
Assistant Librarian, September 1997 - May 1998
- Provided reference and research consultation for faculty,
students and staff.
- Cataloged and processed new material.
Internet Public Library, Ann Arbor,
MI
Reference Administrator, September 1997 - May
1998
- Provided reference service to internet users worldwide.
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Evaluated and collected online sources to develop IPL site.
Ojai Valley School, Ojai, CA
Head Librarian, Teacher, Assistant College Counselor and
Coach
August 1994 - June 1997
- Solely responsible for all aspects of library management,
including circulation, budget planning and collection development.
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Authored original library policies and procedures manual.
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Provided Internet instruction to students and faculty.
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Taught Health to all first-year students.
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Counseled students and wrote letters of college recommendation.
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Coached JV Girls' Volleyball and coordinated Varsity Fencing
teams.
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Technical Skills
I can adapt quickly and ably to any technology environment and have a natural curiosity about changing/emerging technologies and a strong interest in their implications for the evolving Library 2.0 & Web 2.0 models.
In addition to my ability to perform complex Internet and database searches, I am adept at using the following applications and platforms:
* Windows (NT, 2000/95/98, 3.x), UNIX and MacOS platforms * Microsoft
Office (Word, Excel, PowerPoint, Publisher, Outlook, Access) * Adobe Acrobat/Photoshop/some Illustrator * Web authoring using HTML and/or editors/some Perl/some JavaScript * Screen capture software: Camtasia/Snag-it/Captivate * Various blogging/rss/wiki software
Database and other online proficiencies include: Dialog, Dow Jones/Factiva, Thomson ONEBanker, Compustat, LEXIS/NEXIS,
Bloomberg, Medline/PsycInfo, OCLC FirstSearch/ProQuest/EBSCO/Gale database interfaces and products, Voyager (Endeavor) Circulation & Acquisitions modules, WebCT/Blackboard and OASIS course management systems
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| Professional Memberships, Activities, and Awards
- Member, Special Library Association (Business & Finance division)
- Member, American Library Association (RUSA & ACRL divisions)
- Chair, ALA's Business Reference and Service Section (BRASS) Education Committee
- Past Member, ACRL Instruction Section Conference Planning Committee & RUSA Publications Committee
- Member, RUSA RSS Marketing Committee
- Invited Participant, ALA's Library 2.0 Bootcamp: a six-week continuing education course focusing on the implementation and implications of Library 2.0 concepts.
- Invited Participant, Synergy: The Illinois Library Leadership Initiative
2005
- Recipient, Staff Recognition Award, DePaul University (Feb & Dec 2005)
- Recipient, Librarians Using Computers Award, UMich School of Information, (1998)
- Recipient, Full Tuition Merit Scholarship, UMich School of Information (Fall 1998)
- Vice President for Communication, School of Information Student
Association (SISA) (1997-1999)
- Honoree: Yearbook dedication from the Ojai Valley School, Class of 1996.
- Reading knowledge of and conversant in French
- Interests include popular culture, politics, running, pottery and reading
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