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Java Troubleshooting for Online Rooms on the Mac

Josh Lund (of FITS) found a solution to some of the Java issues that Mac users of Online Rooms might be encountering. Here is his solution:


The newest version of Java uses some settings by default that can make it hard for the Collaborate program to start on Macs. If you go to System Preferences, you will see a new icon for the Java Console:

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The Java Console will open in a separate window. Go to the Advanced tab and scroll down until you see the following dialogue:

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By default, the system is set to prompt the user to accept a .jnlp file, which the Collaborate application does not do, so the classroom doesn’t launch the Java Console and open the room. Change the setting as follows:

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This seems to fix the issue, and has worked so far. The file that gets downloaded when you start Online rooms will be automatically triggered to open, which will allow the application to load.
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