A Commitment to Quality Care
We endeavor to provide families with the best service possible. We hope you will
participate actively in our efforts to deliver and evaluate the services that are offered.
A
Commitment to Protection of Privacy
Many people worry about whether the information they share with a therapist will be
confidential. Your confidentiality is of the highest priority. No information about
you or your family will be shared with any other source outside the Center without your
informed, written consent. There will be a record of your treatment at the Center
which you may have access to if you arrange it with your therapist. No person
outside the Center may see any parts of your record without your written consent. We follow the guidelines put forth
by HIPAA and the Illinois Mental Health Code.
Client
Responsibilities
Consistent attendance for sessions significantly improves the progress that your
family will make in treatment. Therefore, we urge that you cancel sessions only in
serious emergencies. If you must cancel a session, your responsibility will be to
call the Center as far in advance as possible. |
